OPEN TO VP / SVP / CTO / DIRECTOR ROLES

Ashok Kr.
Pandey

VP / SVP / CTO / Director — Technology  ·  Platform Engineering, GCC & COE Leadership, Digital Transformation

With over 15 years of experience across fintech, e-commerce, travel, and hospitality, Ashok is a tech leader at the forefront of Agentic AI and intelligent operations — building autonomous, self-healing systems that reduce toil and accelerate delivery at scale. He architects end-to-end AIOps pipelines that harness AI for predictive incident detection, root cause analysis, and automated remediation across AWS, Azure, and GCP.

Ashok's approach to DevSecOps is deeply proactive — embedding security as an AI-augmented layer across the entire CI/CD lifecycle, from code commit to production. Recognised for blending MLOps, observability, and autonomous decision-making into scalable cloud-native platforms — consistently bridging the gap between cutting-edge AI capabilities and tangible business outcomes. Regularly the senior-most technical voice in board, investor, and C-level conversations.

Agentic AI
Autonomous GenAI agents
AIOps
Predictive ops & remediation
DevSecOps
AI-augmented CI/CD security
Multi-Cloud
AWS · Azure · GCP
MLOps & Observability
Data platforms & model ops
Compliance
Global regulatory standards
★ GenAI & Agentic AI ★ AIOps / MLOps Multi-Cloud AWSGCPAzure GCC & COE Leadership ITIL Certified Azure Solutions Architect Expert Open to Relocation
AK

Ashok Kr. Pandey

Director Engineering · Delhi / NCR, India

15+
Years in IT
75+
Team Size Led
10K+
B2B Clients
50+
Countries Supported
$20–25M
Annual Technology Budget Owned
ITIL Certified Azure Expert MSc IT
Recognition

Awards & Honours

Industry recognition for leadership in DevOps, AI, automation and developer experience.

2023 · Sysdig & Partners
🏆

Best DevOps Leader of the Year – Financial Services

Recognised for outstanding DevOps leadership in the Financial Services sector. Regular speaker at India DevOps Show and cybersecurity panels.

2026 · New Relic & Partners
🏆

Best DevEx Innovator – AI & Automation

Recognised for innovation in Developer Experience through AI and automation — driving platform engineering transformation and intelligent workflows.

2026 · Docker & Partners
🏆

Best DevOps Leader of the Year – AI & Automation

Recognised as a top DevOps leader for driving AI-led automation, Agentic DevOps adoption, and self-healing cloud operations at enterprise scale.

Executive Value

Why C-Suite & Boards Engage Ashok

Combining deep technical architecture with board-level financial acumen — a rare profile that bridges engineering and business leadership.

💵 FinOps & Budget Leadership
💰

$20–25M Budget Ownership

Full P&L accountability for annual technology budgets — cloud infrastructure, tooling, vendor contracts and headcount — with consistent cost optimisation at scale.

📈

60% OpEx Reduction via AI

Reduced operational headcount from 50 to 20 through Agentic AI and automation — improving reliability while dramatically lowering cost-to-serve.

⚙

Cloud FinOps & Cost Governance

Drove cloud cost reduction through consolidation, right-sizing, reserved capacity planning and shared infrastructure — saving significantly while scaling the customer base.

📋

SaaS Metrics Fluency

Deep command of MRR, ARR, LTV, CAC, Churn and unit economics — enabling data-led investment decisions at both engineering and business leadership levels.

🌎

GCC & COE Leadership

Built and scaled Global Capability Centre operations and a Centre of Excellence for cloud platform engineering across multiple geographies and regulated FinTech/Banking products.

🏆

Board & Investor Engagement

Regularly the senior-most technical voice in board, investor and C-level conversations — translating platform strategy, architecture trade-offs and cloud economics into business outcomes.

🛠

Hands-On Architectural Depth

Stays actively involved in architecture, solution design and technical reviews — deep in Kubernetes/CNCF, API/integration platforms (Kong, Kafka, Redis) and cloud-native engineering.

🤖

AI-Led Digital Transformation

Pioneered Agentic DevOps and AIOps — deploying AI agents to autonomously handle incident detection, self-healing, alert triage and routine CloudOps tasks.

👑

Org Design & Talent Leadership

Track record of building platform teams from the ground up, growing engineers into senior practitioners and reshaping org structure around AI-augmented ways of working.

🔒

Security & Compliance at Scale

Owns end-to-end security posture — WAF, RBAC/IAM, DevSecOps, SAST/DAST — driving SOC2, ISO 27001, PCI-DSS and GDPR readiness across global multi-tenant platforms.

Cutting Edge

AI & Agentic Innovation

Hands-on builder and architect of AI-powered platforms — from Agentic workflows to data intelligence systems that changed company fortunes.

🤖

Agentic AI Applications

Built production-grade Agentic AI apps using LLM orchestration, RAG pipelines and multi-agent frameworks. Transformed legacy monoliths into AI-native platforms.

LangChainLangGraphAutoGenCrewAIOpenAIClaudeCodexCursorVercel AICopilot
📈

AI-Powered Data & Insights

Landmark data intelligence platform delivering product usage, marketing and account health insights — praised by C-suite, investors and board members. Changed company strategic direction.

SnowflakedbtBigQueryMS FabricTableauPower BILooker
⚙

AIOps & Intelligent Monitoring

AIOps practices with DORA metrics and AI-assisted observability. ML-driven anomaly detection for proactive incident prevention and SLI/SLO-driven reliability reporting.

DatadogHaticaDORASLIs/SLOsML Anomaly Detection
💡

GenAI Modernisation

Led monolith-to-microservices transformation with GenAI augmentation — LLMs in developer workflows, automated code review, intelligent CI/CD and self-healing pipelines.

CopilotCursorVercel AICodexLLM CI/CDMLOpsPrompt Eng.
📊

BI & Analytics AI

Built BI platforms integrating AI for predictive analytics, executive dashboards, SaaS metrics (MRR, ARR, LTV, CAC, Churn) and revenue forecasting aligned to P&L goals.

RedshiftData LakeETL/ELTPredictive ML
🛠

AI-Driven DevSecOps

AI into security posture management — automated SOC2, PCI-DSS, ISO 27001, GDPR compliance using intelligent policy-as-code, SAST/DAST and AI-assisted vulnerability remediation.

ArgoCDTerraformPolicy-as-CodeSASTDAST
Measurable Results

Business Impact

Translating cloud, data and AI investments into quantifiable outcomes that matter at board level.

75+
Engineers led globally across DevOps, Cloud and DBA — multi-geo teams
60%
OpEx reduction — headcount 50 → 20 via Agentic AI, reliability improved
$20–25M
Annual technology budget owned — cloud, tooling, vendors and headcount
99.9%
SLA uptime across 10,000+ B2B client SaaS products globally
50+
Countries supported: India, Kenya, Singapore, Vietnam, Ghana, Malaysia, UK, US and more
10K+
B2B clients served across hospitality, travel and FinTech SaaS platforms
🏆 Landmark Achievement — Transforming DevOps, SRE & CloudOps, Data Platform with AI Intelligence

Designed and delivered an AI-powered data and insights platform that provided the company's C-suite with unprecedented visibility into product usage patterns, marketing performance, and account health metrics. The insights generated were credited by executive leadership — including board members and investors — with changing the company's strategic direction: directly influencing revenue growth, client retention and go-to-market decisions.

Pioneered zero-downtime build and deployment pipelines across multi-cloud environments — blue-green deployments, canary releases and fully automated rollback. Concurrently architected AI-based infrastructure auto-provisioning and intelligent auto-scaling using ML-driven demand forecasting — enabling infrastructure to self-heal and scale in real time without human intervention.

Career Journey

Professional Experience

15+ years of progressive leadership across Engineering, Cloud, DevOps, Data and Executive Technology.

Leapwork India Pvt Ltd
Director Engineering / Head – DevOps & Cloud Platform
May 2024 – Present
Accountable for end-to-end technology strategy, product and platform engineering for a global AI automation SaaS org; presents platform strategy and investment outcomes directly to board and investor stakeholders.
  • Pioneered Agentic DevOps and AIOps — AI agents autonomously handling incident detection, self-healing, alert triage and routine CloudOps.
  • 60% reduction in operational headcount (50 → 20 engineers) through AI-driven automation — maintaining and improving reliability.
  • Own full technology budget, investment prioritisation and vendor relationships; board and investor engagement with clear ROI narrative.
  • Leading modernisation from legacy monoliths to microservices as part of broader digital transformation.
Agentic AIAIOpsMicroservicesDORAHaticaDatadogBudget OwnershipBoard Engagement
Technology Stack

Technical Skills

Multi-cloud, multi-tool engineering leader spanning AI, data, DevOps and infrastructure.

AI & Machine Learning
LangChainLangGraphAutoGenCrewAIOpenAIClaudeCodexCursorVercel AIGitHub CopilotRAG PipelinesVector DBsMLOpsAIOpsPrompt Engineering
Cloud Platforms
Multi-CloudAzureAzure SQLElastic PoolAKSAzure FunctionsAzure Service BusAzure API MgmtAzure MonitorAzure DevOpsAzure CDNAWSEKSECSFargateLambdaEC2RDSS3CloudFrontRoute 53SQS/SNSAPI GatewayGCPGKECloud RunCloud SQLCloud SpannerCloud ArmorTerraformCloudFormationPulumiHelmKubernetesDocker
API, Integration & Platform
Kong API GatewayKafkaRedisRabbitMQSelf-service IDPPlatform-as-ProductDeveloper ExperienceService Mesh
Data & Analytics
Azure SynapseAzure Data FactoryAzure Data LakeAzure DatabricksMicrosoft FabricHDInsightsSSIS / SSASStream AnalyticsBigQueryBigtableGCP DataflowGCP Pub/SubLooker StudioGCP DataprocAWS EMRRedshiftAWS GlueAthenaKinesisSnowflakeDatabricksdbtHadoopHiveHBaseElasticSearchCassandra
Business Intelligence
TableauPower BILookerSSRSOracle BIMRR / ARR / LTVCAC / ChurnP&L ForecastingExecutive Dashboards
SRE & Observability
SLIs / SLOs / SLAsIncident ManagementDatadogNew RelicAppDynamicsPrometheusGrafanaELK StackHaticaNagiosZabbixCloudwatchSumo Logic
DevOps & CI/CD
Azure DevOpsJenkinsArgoCDGitHub ActionsGitLab CITeamcityOctopus DeployBitBucketDockerKubernetes
Security & Compliance
SOC2PCI-DSSISO 27001GDPRDevSecOpsSASTDASTIAMRBACWAFZero TrustSecrets MgmtPolicy-as-Code
FinOps & Leadership
Cloud Cost OptimisationBudget ManagementVendor ManagementBuild vs BuyOKRsDORA MetricsRoadmap OwnershipBoard EngagementGCC / COE SetupP&L Ownership
Databases
OracleMySQLPostgreSQLSQL ServerMongoDBCassandraDocumentDBSybase
Let's Connect

Get in Touch

Open to VP / SVP / CTO / Director-level conversations around Platform Engineering, GCC/COE Leadership, AI and Cloud strategy.

📍

Location

Delhi / NCR, India (Open to Relocation / 30–40% Travel)

Open to Opportunities

I partner with organisations looking to harness AI, Cloud and Data to create competitive advantage — whether setting up a GCC/COE, building a platform from scratch, achieving zero-downtime deployments, turning data into strategic insight, or implementing AI-driven infrastructure auto-provisioning and intelligent auto-scaling.

Target Roles: VP · SVP · CTO · Director Technology  |  FinTech · SaaS · Travel · Hospitality · E-commerce