Director Engineering & Cloud | DevOps & AIOps Leader | GenAI Architect
Driving innovation at the intersection of GenAI, Cloud Architecture, Data Engineering and DevOps. 15+ years transforming organizations across Fintech, Travel, Hospitality and E-commerce — with landmark AI-powered data platforms, Deployment platforms and AI-powered Platform Engineering praised by C-suite executives, Investors and Board Members.
Director Engineering · Delhi / NCR, India
Hands-on builder and architect of AI-powered platforms — from Agentic workflows to data intelligence systems that changed company fortunes.
Built production-grade Agentic AI apps using LLM orchestration, RAG pipelines, and multi-agent frameworks. Transformed legacy monolith applications into modern AI-native platforms.
Architected a landmark data intelligence platform delivering product usage, marketing, and account health insights — praised by C-suite and credited with changing the company's strategic direction.
Implemented AIOps practices using DORA metrics and AI-assisted observability. Integrated Datadog, Hatica and NewRelic with ML-driven anomaly detection for proactive incident prevention.
Led monolith-to-microservices transformation with GenAI augmentation — embedding LLMs into developer workflows, automated code review, intelligent CI/CD and self-healing pipelines.
Built BI platforms from ground up integrating AI for predictive analytics, executive dashboards, SaaS metrics (MRR, ARR, LTV, CAC, Churn) and revenue forecasting aligned to P&L goals.
Integrating AI into security posture management — automated compliance checks for SOC2, PCI-DSS, ISO, GDPR using intelligent policy-as-code and AI-assisted vulnerability remediation.
Translating cloud, data and AI investments into quantifiable business outcomes.
Designed and delivered an AI-powered data and insights platform that provided the company's C-suite with unprecedented visibility into product usage patterns, marketing performance, and account health metrics. The platform leveraged modern data stack technologies (dbt, Snowflake, cloud-native warehousing) with AI-driven analytics to surface actionable intelligence. The insights generated were credited by executive leadership with changing the company's strategic direction — a landmark contribution that directly influenced revenue growth, client retention strategy, and go-to-market decisions. This work demonstrated the rare ability to bridge deep technical data engineering with business financial acumen (P&L, forecasting, SaaS KPIs) — making Ashok a force multiplier at the intersection of technology and business leadership.
Pioneered zero-downtime build and deployment pipelines across multi-cloud environments — eliminating release risk through blue-green deployments, canary releases and fully automated rollback strategies. Concurrently architected AI-based infrastructure auto-provisioning and intelligent auto-scaling systems using ML-driven demand forecasting, enabling infrastructure to self-heal and scale in real time without human intervention. These automation frameworks reduced deployment lead times dramatically, cut infrastructure costs through right-sizing, and set a new engineering standard for reliability and operational excellence across global teams.
15+ years of progressive leadership across Engineering, Cloud, DevOps and Data.
A comprehensive multi-cloud, multi-tool engineering leader spanning AI, data, DevOps and infrastructure.
Open to senior leadership conversations around Engineering, Cloud, AI and Data strategy.
I partner with organizations looking to harness AI, Cloud and Data to create competitive advantage. Whether it's building a platform from scratch, scaling engineering culture, turning data into strategic insight, achieving zero-downtime deployments through full CI/CD automation, or implementing AI-driven infrastructure auto-provisioning and intelligent auto-scaling — let's explore what's possible.
Domains: FinTech · Travel · Hospitality · E-commerce · SaaS